This notice explains how Finova Trading FZE LLC and the operating units, divisions, brands and platforms it operates collect, use, protect and share personal data.
Last updated: 2 September 2026
Finova Trading FZE LLC (“Finova”, “we”, “us” or “our”) is responsible for the personal data described in this notice. References to Finova include its operating units and divisions unless a separate legal entity or privacy notice is expressly identified.
This notice is a public summary of how we handle personal data. It should be read together with FIN-POL-013 – Data Protection and Privacy Policy, FIN-POL-012 – Information Security Policy and FIN-POL-014 – Records and Information Management Policy.
Personal Data We May Collect
Depending on how you interact with Finova, we may collect:
- identity and contact information, such as your name, organisation, role, email address, telephone number and location;
- professional, commercial and transactional information relevant to an enquiry, proposed engagement or business relationship;
- due-diligence, verification, KYC, sanctions-screening and source-of-funds information where appropriate;
- correspondence, meeting notes, documents and other information you provide to us;
- membership, application or account information where controlled-access services are used; and
- limited technical information generated when you use our website, such as security logs, device and browser information, IP address and essential cookie data.
Please do not send sensitive documents or personal data through a general enquiry unless Finova has requested them and provided an appropriate method for transmission.
How We Use Personal Data
We may use personal data to:
- respond to enquiries and assess whether an engagement is appropriate;
- verify identity, authority, role, capability and counterparty information;
- perform compliance, fraud-prevention, sanctions and financial-crime checks;
- prepare, administer and perform agreements or requested services;
- manage relationships with clients, counterparties, partners, intermediaries and service providers;
- operate, secure and improve our websites, systems and controlled-access services;
- maintain appropriate business, governance and regulatory records; and
- protect Finova, our stakeholders and the integrity of our activities.
Lawful Bases
We process personal data only where there is a legitimate purpose and an appropriate lawful basis. Depending on the circumstances and applicable law, this may include your consent, taking steps at your request before entering into an agreement, performing an agreement, complying with legal or regulatory obligations, and pursuing legitimate business interests that do not override your rights.
Sharing Personal Data
We do not sell personal data. We may share it only where reasonably necessary with:
- Finova personnel, operating units and authorised representatives who need the information;
- professional advisers, compliance and verification providers, technology providers and other service providers subject to appropriate safeguards;
- prospective or actual counterparties, partners, logistics providers, financial institutions or other participants where necessary for an authorised engagement;
- regulators, courts, law-enforcement bodies or other authorities where required or permitted by law; and
- another organisation in connection with a restructuring, transfer or succession of relevant business activities, subject to appropriate protections.
International Transfers
Finova operates in international markets and personal data may be processed in countries other than the country in which it was collected. We approach international transfers cautiously and use appropriate contractual, organisational or other safeguards where required by applicable law.
Retention
We retain personal data only for as long as reasonably necessary for the purpose for which it was collected and to meet applicable legal, regulatory, contractual, security and record-management requirements. Retention periods vary according to the nature and sensitivity of the information. When information is no longer required, it is securely deleted, anonymised or otherwise put beyond use where appropriate.
Security
We apply proportionate technical and organisational safeguards designed to protect personal data from unauthorised access, loss, alteration, disclosure or misuse. Access is restricted on a need-to-know basis. No internet or storage system is completely secure, so absolute security cannot be guaranteed.
Your Rights
Depending on the law that applies, you may have rights to request access to your personal data, correction of inaccurate information, erasure, restriction or objection to processing, portability, or withdrawal of consent. These rights may be subject to legal limitations, identity verification and Finova’s legitimate retention obligations.
To exercise a privacy right or raise a concern, use the dedicated compliance reporting form. We will respond as promptly as reasonably possible and within any period required by applicable law.
Children
Finova’s websites and services are intended for professional and business users and are not directed at children. We do not knowingly seek to collect personal data from children.
Cookies and Website Data
Information about essential website technologies and any cookies that may be used is provided in our Cookie Policy.
Changes to This Notice
We may update this notice to reflect changes in our activities, systems, legal obligations or recognised good practice. The current version will be published on this page with its latest revision date.